TERMS AND CONDITIONS

PURCHASE AND EXCHANGES

Once finalized the purchase there will be NO REFUNDS.

If you receive defective or damaged merchandise, we will change it as soon as we get the return of the defective or damaged merchandise, following the instructions sent to the country of origin and our account indicated. The first step is to report to the carrier (DHL) and then Bella Ochoato +55 01 322 157 9978 IN MEXICO or  +52 (33) XXXXXX INTERNATIONALLY

In case of any changes the customer will be charged costs including customs charges for this item to enter the country of origin and the destination country.

DELIVERY OF MERCHANDISE.

It is important to have complete data for the receipt of the purchase. The currier has 2 delivery attempts so a phone number and email will be important for localization.

When the shipping data is incomplete the currier will return the merchandise to origin and if the client requests a next forwarding destination customs taxes and expenses borne by the customer.

Your alebrije will be sent 3 working days after the payment made. The cow head will be sent 4 working days after payment.

PAYMENTS

May be bank transfer, credit card by phone, for which complete data are needed from the client and authorization for the credit card charge.